Frequently Asked Questions:

Q: Do you travel to me? Can you travel to apartments, my work, on the base? Which areas do you travel to? 

A: We are mobile detailers fully equipped to provide service anywhere we are allowed including homes, apartments and businesses. We travel within Colorado Springs, Manitou, Monument, Black Forest, Falcon and Fountain. The only exception is that we are not able to provide service on the (military) base at this time. 

 

Q: Where are you located? Can I bring my car in? 

A: We do not have a physical location to bring your car in but we can suggest public locations incase your present location is not ideal. We are mobile detailers so we travel to you.

 

Q: Will you need access to water and/or power?

A: No, we do not. We travel with a fully equipped mobile detailing setup including our own water and power for the ability to detail anywhere we are allowed. 

 

Q: How much time is needed for a detail?

A: The exact time can vary depending on the package, size and condition of the vehicle. Typically, Express: Up to 1 hour. Pristine Interior: 2 hours. The Works and Extreme Interior: 3 hours. The Ultimate: 4 hours. Our services include TWO detailers.

Q: Is there an additional fee for SUV's or pickup trucks?

A: Yes, vehicles larger than a sedan may have an additional fee depending on size - our vehicle fees explained here.

 

Q: My pet got sick in my car (urinated, vomit, diarrhea etc.) can you assist?

A: Sorry for the inconvenience but due to the risk of contaminating our equipment we are not able to assist with any of the following: pet/human waste, vomit, blood, urine, feces, mold, and bed bugs. No exceptions. 

Q: Do you detail RV's, Campers, 5th wheels, motorcycles, boats?

A: Sorry for the inconvenience but currently we do not. At this time we are only equipped to detail cars/sedans, compact, mid-size and full-size SUV's, mini-vans and pick-up trucks. 

Q: Do you have any discounts or promotions? 

A: Sorry, unfortunately we don’t have any special promotions available at this time. We set our prices according to time, effort, quality of products, and results we are able to achieve.

 

Q: Which payment methods do you accept?

A:  Payment is due after service is complete and upon satisfactory walk-through by the client. We accept all major credit cards. Sorry no checks. No additional tax added to price.

 

Q: Do you provide individual services (a la carte) such as shampoo only? (Ex: I spilled coffee on one of my seats)

A: Sorry for the inconvenience but due to the size of our trailer and equipment we are only available for service calls which include a detailing package.

Q: How should I prepare for my mobile detail service? What are your terms and conditions?

A:  Helpful information on preparing for your appointment can be found here.  We hope you will find these policies listed helpful and informative in explaining the extent of our auto detailing services.

Pikes Peak Auto Detail offers all the mobile detailing services to make your vehicle look like you just drove it off the lot.  BOOK YOUR APPOINTMENT ONLINE - INSTANTLY AND CONVENIENTLY!